Quality Policy

Our quality policy aims at satisfying our customers, our prescribers and partners. Our commitment to quality is doubled with systematic willingness to be innovative. Innovation is the dynamics of our quality policy and of our ambition to satisfy our customers by anticipating their needs as much as possible.

The satisfaction of customers nevertheless requires daily efforts and must never be taken for granted. It is the results of a voluntaristic policy patiently worked out.

Quality Policy Objectives:

-          To be attentive to our customers to meet their needs.

-          To take into account the observations of our customers and of our partners.

-          To develop our technical skills constantly

-          To assess the exactitude of our analysis results through regular internal audit

-          To protect the confidentiality of our customers’ data and information.

To secure our lab staff through protection and prevention measures.